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New Orleans becomes first major US city to use AI for 911 calls: ‘The worst idea you could think of’

  • Brandon Cruz--New York Post
  • published date: 2026-08-09 21:42:34 UTC

“I was a 911 dispatcher for 11 years and this is the worst idea you could possibly think of,” warned one critic who claimed to be a first responder.

New Orleans has become the first city in the US to use artificial intelligence to answer emergency 911 calls — but critics warn it could have deadly consequences. The Orleans Parish Communication D… [+3737 chars]